Photographer Related Questions
Can you work at all Resorts in Mexico, Mayan Riviera and Cancun?
There are some resorts with strict rules about outside photographers; in Riviera Maya: Aventura Spa, Iberostar, Azul Beach, Dorado Royale, Dreams, Barcelo, Moonpalace and Akumal Beach. These resorts have some penalization fees when couples want to have an outside photographer. A good way to find out about your resorts policies is to ask your wedding coordinator or contact us for further information.
Should I provide you a meal?
If you have booked Photos In Cancun for more than 4 hours, a meal is requested. This will be a work-through meal. We will continue to work throughout the meal.
What if my wedding is cancelled? What happens to my deposits?
All deposits are non-refundable. However, the deposits can be applied to a rescheduled wedding at the same rates up to one year after the original wedding date.
Are there any policies or restrictions for bringing an outside wedding photographer to my Mayan Riviera resort?
Each resort in Mexico has different rules regarding wedding photographers. Most resorts in the Mayan Riviera, Cancun area have implemented a special rate that they charge to allow photographers on their properties. This fee can range from $100 to $500 USD. It is commonly referred to as a ‘Day Rate’ or ‘External Service Provider Fee’. Resorts with these strict policies have been known to allow us if we are booked as guests into their hotel for the night. Please confirm this with your wedding coordinator, as you will be responsible for ensuring we have proper permission to be on the premises to shoot your wedding.
Our package prices do not include the cost for us to enter your resort.
How long does it take to process our Wedding Photography package?
When can we expect to receive it?
Same Day Delivery
Are all the photos you take on my wedding day included in my package? Will I be able to reproduce these photos? Or do you retain the ‘rights’?
All the files on your DVD are full resolution and you will have full rights to print them as you wish.